[Resolved]  Idea Cellular — Mnp/billing

Address:	492001
Website:	www.ideacellular.com

Dear Sir,
I, Subramani Krishnan a Reliance Telecom subscriber with mobile no. [protected]. Previously I was with Idea Cellular and had got MNP done in the month of December 2015. My billing cycle in Idea cellular end on 27th of every month. I sent request for MNP on 29th November 2015 and paid the outstanding amount of Rs. 3754/-. Infact I made a payment of Rs. 4000/- so as there are no issues with regard to dues during the course of the MNP. I called the Idea call centre (call records can be verified) regarding dues and they informed me that there are no dues and subsequently I got my portability done to Reliance. On 16.04.2016 my staff (received call at the alternate number [protected] given during the connection taken from Idea cellular) got a call from number [protected] who introduced himself as Thana Prabhari from Gandhinagar PS Gujrat and he informed that a FIR has been lodged against me i.e., Subramani Krishnan vide complain No 22 (FIR No -7/116) u/s 420 A1/B1 and the case is pending with DIG and the FIR is lodged by Idea Cellular through Advocate S K Mullick ([protected]). My staff spoke to the advocate and he informed that in case an amount of Rs. 2070/- is not paid by 1 pm the case will be forwarded to the local police station and strict action will be taken. My staff taken aback by this incident paid the amount at an Idea cellular centre and confirmed the said people over phone about the payment and my staff informed me about the event. I called up the number [protected] and got to know that he is somebody from Investigation cell Delhi. I have no clue from which investigation cell he belonged to. I was shocked to hear how a person can use the DIG’s offices name and threat general people like us. Not only my image has be tarnished but I have almost got into depression.
As a law abiding citizen I would like to bring it to your notice that my payments were always on time there is not even a single instance of delayed payment. It is a well known fact that MNP is not possible if there are any dues which I confirmed during the course of MNP and their people only clarified that there are no dues and portability was done to Reliance. It is extreme professionalism by one of the well known corporate of India. It seems they have forgotten the value and ethics of doing business. I request you to look into the matter and take strict action against them so that general people are not made scape goat and troubled like this.
Waiting for an early reply from you.
Regards
S Krishnan
Mobile No. [protected]
C/O Advocate Vijay Rathore
Behind Laxmi Gas Godown
Laxmi Nagar
Pachpedi Naka
Raipur –m492001