[Resolved]  Idea Cellular — my credit card misused for idea billdesk without my notice

Hi all,

I was using idea postpaid 2 year back and used my idea app for the payment and i saved the credit card details in that app.
Now i was switched to other network.

During 22ndmay2018 my citi bank credit card was miss used for payment of rs 10315. I raised the case to citi bank for the details.

Citi bank after 6 month provide the details of miss used amount based on reference id shared.

This is in reference to the disputed transaction on your card account for rs 10315.16 at idea cell - billdesk dated 22-may-2018 under reference i[protected]

That account was related to jse infotech pvt ltd company.
Company number : [protected]

I connected with the company for details, they also not aware of the payment. The payment made from my account was add as credit to the account and used for next 2 cycle billing.

But idea is not provided any proper explanation on this and not accepting the issue from their end. I don't have any connect with company and idea, still i am struggling to get my money. Idea is directing me to check with company and give the details. I don't know why is should check with company, i did investigation and provide the details. They still expecting solution from me.

It is frustating