[Resolved] Idea Cellular — my idea number gave to another person without my permission or knowledge

Joshua Raison

Address:

Vazhayil (H) ,Thovarayar P.O ,Kakkattukada,Idukki,KER-685511, Idukki, Kerala, 685511

I had an idea number. It was ported from bsnl by mnp. The recharged plan expired 3 weeks ago.
Now my number is owned by another person. Idea cellular gave my number to somebody. My banking and other services are linked to that number.
I need that mobile number as much as possible.
I don't know what i can do?
Why this company behave like this?
I think i lost my banking, paytm, phonepe services...

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Feb 10, 2020

Complaint marked as Resolved

Thank You For Your Replay My Dear Idea Cellular... I Recharged Now The Number Is Working Properly.

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2020

Idea Cellular Customer Care's response Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta