[Resolved]  Idea Cellular — my idea sim is barred

I went to delhi for coaching and took a idea sim there. Now i came back to hyderabad and didnt recharge the delhi sim for 3 months as im using another idea sim. Now after my sim was barred i went to idea store and they are asking me to go to delhi to get it reactivated. This is completely unexpected. I thought you would have a universal complaint redressal. I cannot go to delhi now as im having my exams. And many accounts are linked with that number. Now please provide me a solution.
Kindly see to it
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Apr 29, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2019
Idea Cellular Customer Care's response
Dear Customer,

We tried reaching out to you in different time slots. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist.

Regards,
Lakshmi
Mar 29, 2019
Updated by Nakshatra naidu
When did you call me?? I haven't recieved any call from idea support!
You can contact me anytime ..
I'm in a dire need to reactivate that sim and how can I not be free to talk to you ?
And call me to this number [protected]
Because the other number has been barred by idea !
Complaint comments 

Comments

My jio number [protected] to porting idea .Then after few days i receiving message for tele verification and given number 59059 .
But idea sim not register network .

Please tell me how to possible for verification this number

Idea Cellular Customer Care's response, Mar 27, 2019
Verified Support
Dear Customer,

As per our recent communication, you've confirmed that your concern with regards to number activation has been resolved. Also, your mentioned number is active with us.

Regards,
Lakshmi
Since past 2 Days Internet connection not working properly.

No webpage is opening.

We are waiting for your Active reply.
Idea Cellular Customer Care's response, Mar 28, 2019
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Lakshmi

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