Idea Cellular — Not recharged online but amount deducted from account | |||
Today on 28.07.2015 in the evening I recharged my mobile no. [protected] online for Rs.350/- through debit card of Oriental bank of commerce .I got SMS for deduction but it was shown on laptop recharge failed try again. Please take necessary action to get my mobile recharged. Thanks Gajendra Kumar Gupta Mb.no. [protected], [protected] Was this information helpful? | |||
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Idea Cellular customer support has been notified about the posted complaint. | |||
 6 Comments | |||
Comments
Dear Customer,
We tried contacting you on your Idea number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care, Idea Cellular
We tried contacting you on your Idea number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care, Idea Cellular
Dear customer care, Idea Cellular Service
At night yesterday i.e. on 28.07.2015 at 10:56 pm just after some time of my complaint I received a phone call from mb.no. [protected] & told name as Rahul Gupta .He asked the details of my Debit card including date of expiry, card no. & cvc no. saying that I am from Idea customer care & yours amount will be transferred to your account.But I did not gave the Information .
Similar call received today at from mb.no. [protected] & asked the debit card details .The same was not given.
Now I request you take necessary action to save yours customer from such type of cheating.
Thanks & regards
G.K.Gupta.
Hardwar.
At night yesterday i.e. on 28.07.2015 at 10:56 pm just after some time of my complaint I received a phone call from mb.no. [protected] & told name as Rahul Gupta .He asked the details of my Debit card including date of expiry, card no. & cvc no. saying that I am from Idea customer care & yours amount will be transferred to your account.But I did not gave the Information .
Similar call received today at from mb.no. [protected] & asked the debit card details .The same was not given.
Now I request you take necessary action to save yours customer from such type of cheating.
Thanks & regards
G.K.Gupta.
Hardwar.
Dear Customer,
As per your telecon with our customer service associate on 30th July 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 30th July 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
Pl.send me on my email the contact number to contact or to send any information as account number from which recharged & amount to be transferred.Take action at the earliest. If possible get my number recharge instead of refund.
Thanks.
G.K.Gupta
Mobile numbers [protected], [protected]
Thanks.
G.K.Gupta
Mobile numbers [protected], [protected]
Date :- 06.09.2015
Dear from which number of two (Received) by me your associate contacted me .One was asking all details of my ATM cards which was not possible for me to give.I think you are not sincere to solve the problems of customers. If any one can do it, ask him to solve the problem & transfer my Rs 350/- in .
my account. Inform me about yours actions on my email I.D. [protected]@gmail.com
G.K.Gupta
Dear from which number of two (Received) by me your associate contacted me .One was asking all details of my ATM cards which was not possible for me to give.I think you are not sincere to solve the problems of customers. If any one can do it, ask him to solve the problem & transfer my Rs 350/- in .
my account. Inform me about yours actions on my email I.D. [protected]@gmail.com
G.K.Gupta
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We regret the inconvenience caused to you. We have noted your concern. Please give us some time so that we can get in touch with you and discuss your concern.
Thanks & Regards,
Customer Care, Idea Cellular