Idea Cellular — not responding after too many calls. ivr is also wrong for post paid and prepaid

When i call to customer care thaamte are saying we are not from idea. We are from vodafone. And we know that vodafone and idea is now combined. I have idea customer care num only which is given in this portal that’s is [protected] for gujarat.
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Idea Cellular customer support has been notified about the posted complaint.
Sep 12, 2020
Updated by Ashish Lakhiyar
Hello,

Yes I paid the outstanding amount for inactive number [protected].

Now you show the courtesy for below issue.

I am asking to restart Amazon prime service on [protected] for which you have already charged just before MNP.

Otherwise refund my 999 Rs for the same.

I have already done the complaint for it.

Regards,
Ashish Lakhiyar
Sep 12, 2020
Updated by Ashish Lakhiyar
Hello,

Yes I paid the outstanding amount for inactive number 846004****

Now you show the courtesy for below issue.

I am asking to restart Amazon prime service on 84600*****for which you have already charged just before MNP.

Otherwise refund my 999 Rs for the same.

I have already done the complaint for it.

Regards,
Ashish Lakhiyar
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