[Resolved]  Idea Cellular — Number on Hold[protected]

Address:Jaipur, Rajasthan, 302029

I have received a msg from Idea regards due amount of privious operator of rs. 65 & some paisa before one & half month. i was port my airtel postpaid in Idea prepaid. As per per, i had deposited rs 66 in Airtel Store & submitted hard copy of receipt (Airtel Receipt No. 7085, dt 20.10.16) in Idea Office (Jai Jawan Colony, Jaipur - Head Office) on dt. 20.10.16. Customer care executive provide me request number was Q 1-[protected]. After that i have received many sms & two letter of due form Idea.

For the stop msg's & letter i was again submitted a copy of receipt (Airtel Receipt No. 7085, dt 20.10.16) to Idea office (Jai Jawan Colony, Jaipur - Head Office) on dt. 22.11.16, person who entertain me told msg will be stop in 24 hour.

After all this act, idea put my service on hold, for the solution i was contact to idea customer care (198) on many time but they provide me no soulution & they just told me again sumbitted the receipt on Idea Office.

i am totally fed up with idea services,
Please help me for resume my service, THIS IS my PERMANENT NUMBER & I HAVE gave this on all documents.
my Alerternate number [protected]
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Dec 29, 2016
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2016
Idea Cellular Customer Care's response
Hi Manoj,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Regards,
Esther
Verified Support
Nov 28, 2016
Idea Cellular Customer Care's response
Hi Manoj,

As per your telecon with our customer service associate on 28th November 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Esther
Complaint comments 

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Santhosh my email [protected]@gmail.com response, 20/11/2016
I using idea sim card no. [protected] please I want incoming & outgoing call details in my email Id.
Idea Cellular Customer Care's response, Nov 29, 2016
Verified Support
Hi Santhosh,

Call details require validation of your details. Thus, we request you to contact customer care by dialing 12345 from your Idea mobile or write to email desk at [email protected]. You can also visit our website, www.ideacellular.com.

Regards,
Esther

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