I have been trying to resolve this matter since 5 days. In this day and age I'm not sure how a company like this is surviving with such sub-par services.
I am unable to receive OTP's or messages from any website. All I get are IDEA offer SMS'.
I'm not getting SMS messages for Courier tracking, Banks, Google verification, App verifications etc. I'm able to get them on my good old BSNL number.
My ticket raised on 5th July 2018 is still unattended. On my last call I've been told that they have an application problem so they cannot check the status of my issue.
Is anyone from IDEA listening? Do let me know if I have to get an Airtel or BSNL number instead of this. Was this information helpful? |
Apologies for the inconvenience caused and delay in responding to your concern. We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.
Regards,
Neha