[Resolved] Idea Cellular — pathetic customer service from idea dealer | |||
Hi team, Complaint against: Pavan communications (Idea), dwarkanagar colony, klm villa, shaikpet, hyderabad, telangana 500008 Pathetic service, worst customer experience.. I came here for port my 2 networks from airtel to idea due to network issues, The executive who s sitting here in idea office (Pavan communications) says that he will give me a sim card but which will only be activated after 7 working days and i told him okay provide the sim i will wait for 7 days now here is the twist he asked me pay for first recharge now than i have to wait and check after 7 days... If recharge not happening or nothing seems workout with network than i have to give a call to him than he will do/transfer my funds back through tez/google pay / phone pay. I said i need sim card i will manage recharge my self, he s such arragant how i can give you sim card without first rc amount, how my business will run.. Why should i bother about ur business ur job is to distribute sim cards and if someone come for rc than do rc... Literally fedup with his way of answers not only me there are 2 more customers he sent back for different silly reasons Idea you should kick off these kind dealers... Find the attachment of customers review against this dealer.. Regards Munna Was this information helpful? | |||
Apr 6, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Mar 06, 2019 Idea Cellular Customer Care's response Dear Customer, Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further. Regards, Prajakta | |||
Add a Comment | |||
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
Post your Comment