Idea Cellular — Payment done but did not received recharge for Idea.

Prakaash Tupange

from Mumbai, Maharashtra

Address:	Thane, Maharashtra, 421301
Website:	care.ideacellular.com/wps/portal/account/online-recharge

Hi Team

I have done online recharge of Rs. 111/- for my prepaid idea number [protected] but it failed. But the amount is deducted from my ICICI Bank Account.

The customer who is doing prepaid recharge should get a recharge message on the cell phone. I did not receive a message on cell phone.

However, the amount is deducted from my ICICI Bank account. If inappropriate details have been filled then it should have been proceed to next step. This is not accepted at all.

Please Do needful.

Details below:
Transaction Date : 2nd Jul 2017
Narration : FCVA[protected]
Amount :111

Thanks & Regards,
Prakash Tupange
Cell no:- [protected]

Was this information helpful?

No (0)

Yes (0)

Idea Cellular customer support has been notified about the posted complaint.

Jun 24, 2017

Madhav Ingle's response Phone/Mobile Number: [protected]

Without any intimation and request Bluelima service is activated at a cost of Rs. 35/-. Please refund the same and don't allow third party to be a owner of your customer.

Related Idea Cellular reviews

View all 16713 Idea Cellular Reviews

Comments

Omkar Pandit

from Nagpur, Maharashtra

I am not activated any Vas service from idea, I am shocked when I received sms while call is on. What the fcuk.

Now idea dont have their own network then they do such stupid things..

Henceforth I will be exchange my sim with better one.

Such a dumb network as well service.. Fed up with idea [censored]

MNR Patnaik

from Bhimunipatnam, Andhra Pradesh

An idea customer with mobile number [protected], is due to us but he is not lifting the phone. We want to know his address for register a complaint so kindly send his address to our company mail ID which is very helpful to us our mail ID [protected]@gmail.com.

weasley

from Guwahati, Assam

I want to surrender my idea sim having postpaid connection with immediate effect.

Ranjith Murli

from Bengaluru, Karnataka

Lost my phone while traveling in bus Please block my IDEA postpaid SIMS ASAP.
[protected] & [protected]

Madhav Ingle

from Mumbai, Maharashtra

Without any intimation and request Bluelima service is activated at a cost of Rs. 35/-. Please refund the same and don't allow third party to be a owner of your customer.