[Resolved]  Idea Cellular — payment status or bill payment confirmation not received at my email id

Address:New Delhi, Delhi, 110049
Website:care.ideacellular.com/wps/portal/account/disconnected-number

I was paid my pending bill of inactive no of idea [protected] but till now i am not gated any confirmation mail of payment done from idea.

As i made a payment to idea cellular it should be confirm to customer ones customer has made payment.
Kindly look this serially and resolve this issue.

It is too bad and let see to consumer ministry
Regards
Sonu singh
[protected]
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Jan 7, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2018
Idea Cellular Customer Care's response
Dear Customer,

As per our recent communication, you've confirmed that your concern with regards to payment has been resolved. Hence, the case has been closed.

Regards,
Lakshmi
Complaint comments 

Comments

Sir
My no is [protected] and why my all outgoing call has been stop? My number is port but message cannot send to 1900 why?
I am not sufficient to your service.
My number is [protected]
My name is -sita ram meena

If you not resolve my problem I will go to customer Court
Siya1120's reply, Nov 27, 2018
My no is 8459012236 and why my all outgoing call has been stop? My number is port but message cannot send to 1900 why?
I am not sufficient to your service.
My number is 8459012236
My name is -sita ram meena

If you not resolve my problem I will go to customer Court
Idea Cellular Customer Care's response, Dec 7, 2018
Verified Support
Dear Customer,

Apologies for the inconvenience caused. As per our record, the request was raised for the mobile number portability towards the mentioned number and the same has been completed successfully.

Regards,
Lakshmi
My mobile no is [protected]. I am Santosh Rajaram Salunke
I want my all incoming and outgoing call details 1st October 2018 till today with call duration
on my email id : [protected]@gmail.com
Idea Cellular Customer Care's response, Dec 8, 2018
Verified Support
Dear Customer,

We tried reaching out to you in different time slots. Seems you were occupied. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.

Regards,
Lakshmi
Dear, sir
In last six in my house no net work available. so pl. do need ful.
Idea Cellular Customer Care's response, Dec 7, 2018
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Lakshmi
Sir My Mobile Lost For Few Days..
My Mobile No :[protected]
Please Provied My Last Call Details.
mail Id : [protected]@gmail.com
Thanking You,
Sandeep Patil.
Idea Cellular Customer Care's response, Dec 7, 2018
Verified Support
Dear Customer,

Sorry to hear this, As checked your mentioned number is barred with us due to SIM lost. We request you to visit to the nearest Idea store to activate your number within 30 days.

Refer to the given below link to find your nearest Idea store location
http://www.ideacellular.com/idea/select-circle?plantype=storeloc

Regards,
Lakshmi
Idea Cellular Customer Care's response, Dec 7, 2018
Verified Support
Dear Customer,

Sorry to hear this, As checked your mentioned number is barred with us due to SIM lost. We request you to visit to the nearest Idea store to activate your number within 30 days. Also, we request you to provide us your alternate contact number to assist you further.

Refer to the given below link to find your nearest Idea store location
http://www.ideacellular.com/idea/select-circle?plantype=storeloc

Regards,
Lakshmi
I couldn't activate my new sim by calling 59059
Idea Cellular Customer Care's response, Dec 7, 2018
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Lakshmi

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