Submit a Complaint
Mobile Service Providers
Idea Cellular

[Resolved]  Idea Cellular — poor network & no internet connection

Before 16th jan, 2020 everything was working fine, no issues were faced for single day.

On 16th jan, 2020, i got a sms that idea has going for an update to provide us better network..

Now here's the point, after upgrade, calling network is very poor, and no internet connection...

I have tried all possible things to get my network back..

Sometimes i get e signal which is not working while internet is on

And when i switch to 3g signal, it is working too..

And when i switch to manual setting selecting vodafone..

It works for 2 minutes, then afterwards, sometimes my network goes unreachable..

Kindly tell them to install a booster in my area pocket g 30 sector 3 rohini..

Regards
Deepak

[protected]
Was this information helpful?
No (0)
Yes (0)
Feb 22, 2022
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jan 23, 2020
Idea Cellular Customer Care's response Dear Customer,

As per our recent communication, your concern has been raised under SR[protected] and is in progress. The expected closure date for the complaint is 28/01/2020. We will get back to you at the earliest.

Regards,
Prajakta
Complaint comments 
3 Comments

Related Idea Cellular reviews

[Resolved]Idea Cellular - Automatically get Caller Tune4[Resolved]Idea Cellular - no step to stop loss of card on sundays/holidays1[Resolved]Idea Cellular Ltd. - puk no.223[Resolved]Idea Cellular - Sim card registration failed after 1 month12[Resolved]Idea Cellular Ltd - Fraudulent postpaid bills6
View all 16713 Idea Cellular Reviews

Comments

I wrongly recharged the idea number [protected] instead of [protected] for amount rs 399 through paytm on 20/1/2020
so help me to get the amount back
Reply
Idea Cellular Customer Care's response, Jan 30, 2020
Verified Support
Dear Customer,

We tried reaching out to you in different time slots. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist.

Regards,
Prajakta
Please provide me much information that why i am not getting otp from my bank .

Reply
Idea Cellular Customer Care's response, Jan 21, 2020
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta
I can't generate the port out code from idea. My no is [protected]

Reply
Idea Cellular Customer Care's response, Jan 30, 2020
Verified Support
Dear Customer,

Apologies for the inconvenience caused. As per our record you've confirmed that your concern has been resolved. Hence, the case has been closed. For further assistance, kindly contact us on 12345 or 198.

Regards,
Prajakta

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    View all 16713 Idea Cellular reviews & complaints
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information