[Resolved] Idea Cellular — Postpaid Number([protected]) permanently disconnected is not released even after 3 months | |||
Hi I was using idea postpaid connection [protected] They given me the plan that was wrongly described on call and bill came against expectation. My number got permanently disconnected but after that idea tried calling me several times to get the bill payment. After a long conversation i paid the amount and cleared all the dues. I got a mail that my number [protected] will be released after 45 days and will be returned to the vodafone as vodafone was my previous operator but its already been 3 months passed and idea didnot released my number and didnot returned it to vodafone. I want this number because its my official number. I already visited idea store many times but not getting any help from anybody. Please if somebody can help me out in this, i want idea to release my number as soon as possible. Thanks Rahul Sharma [protected] pandit.[protected]@gmail.com Ambala Cantt Haryana Was this information helpful? | |||
Apr 1, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Feb 18, 2017 Idea Cellular Customer Care's response Hi Rahul, We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest. Regards, Suhas Verified Support Feb 20, 2017 Idea Cellular Customer Care's response Hi Rahul, As per our recent telecon, we wish to inform you that we are working on your concern & we will get in touch with you soon. Regards, Mak Verified Support Feb 24, 2017 Idea Cellular Customer Care's response Hi Rahul, As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline. Regards, Abhi | |||
Add a Comment | |||
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
Post your Comment