[Resolved] Idea Cellular — problem in porting | |||
I have two idea postpaid connection mob. [protected] & [protected]. I want to port out these no.in vodafone prepaid but idea cancelled my porting request 3 times. Sir my money is wasting in traveling & paying porting charge to vodafone. But idea customer care executive is saying that your request is rejected by system so you need to generate new request. I am paying everytime & they are rejecting my porting request. Please help me. Was this information helpful? | |||
Mar 10, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Feb 07, 2018 Idea Cellular Customer Care's response Dear Customer, Apologies you have to face this. We would like to inform that your port out request was cancelled due to outstanding pending on your account. However, now your dues has been clear, please raise request for MNP again. Regards, Yogita | |||
 2 Comments | |||
Comments
I want to inform you that.. idea is poor service provider company in telecom sectors...i am try 50 time call in roaming every time call droped...
[protected]
[protected]
Idea Cellular Customer Care's response, Mar 2, 2018
Verified Support
Dear Customer,
We tried reaching you on your provided contact number but couldn't get through. Hence, we request you to share us your alternate contact number along with your convenient date & time to get in touch with you.
Regards,
Lavina
We tried reaching you on your provided contact number but couldn't get through. Hence, we request you to share us your alternate contact number along with your convenient date & time to get in touch with you.
Regards,
Lavina
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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How I would be recover my money can you help me
Mobile no [protected] Mumbai
Kailash
Sorry for the inconvenience caused. As per our record, the mentioned recharge haven't credited in your account on 3rd February 2018. However, the recharge of the same amount has been credited on 4th February 2018. If the issue persist, we request you to share us the screenshot of the recharge availed along with the transaction id and complete bank statement from the date of the recharge to till date to assist you further.
Regards,
Lavina