[Resolved] Idea Cellular — recharge not activated yet

[Resolved] Idea Cellular — recharge not activated yet

S Serene Mary

I had recharged for an amount of rs.459 on 30.01.2020 at 5:34am. The amount has been deducted from my account but the recharge has not been activated yet. I have been trying to check the balance and recharge details since then but has been in vain. Either activate the package or refund the amount. Kindly do the needful for the same immediately. If possible before 9am. Was this information helpful? No (0) Yes (0)
Mar 2, 2020 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jan 30, 2020 Idea Cellular Customer Care's response Dear Customer, As per our recent communication, we would like to inform you that the amount will be refunded to account within 7 working days. However, if the same does not get credited, do let us know. We will assist you accordingly. Regards, Prajakta
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