[Resolved] Idea Cellular — recharge of my prepaid idea sim | |||
I have done my mobile recharge of 65 today.. Before doing this recharge i confirmed its validaty on idea cellular site.. And showed me unrestricted validity for this recharge.. Therefore i did this recharge.. But after doing this recharge.. I got only 9 day validity.. I am attaching the screenshot of the idea cellular site page where its written that its valdity is unrestricted or unlimited.. Therefore i want my recharge validity to be unrestricted or return my amount into main balance.. Was this information helpful? | |||
Jun 23, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support May 23, 2018 Idea Cellular Customer Care's response Dear Customer, As per our comunication, we've raised the complaint for your recharge concern under reference number[protected] and you shall hear on the same till 25/05/2018. Regards, Lavina | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Kindly block that number or disconnect all services from that.
Apologies for the inconvenience caused. As per our record, the request has been raised for sim barring and the same has been done from our end on 17/05/2018. Hence, we request you to visit to the nearest My Idea Store within 15 days from the date of the request raised along with your valid document to avail the new sim card for the same number. For further assistance, kindly contact us on 12345 or 198.
Refer to the below given link for the nearest My Idea Store,
http://www.ideacellular.com/customer-care/need-help/locate-idea-store?cid=punjab
Regards,
Lavina