[Resolved] Idea Cellular — recharge of my prepaid idea sim
Delhi, Delhi, India
Omom kumar choudhary on May 22, 2018
I have done my mobile recharge of 65 today.. Before doing this recharge i confirmed its validaty on idea cellular site.. And showed me unrestricted validity for this recharge.. Therefore i did this recharge.. But after doing this recharge.. I got only 9 day validity.. I am attaching the screenshot of the idea cellular site page where its written that its valdity is unrestricted or unlimited.. Therefore i want my recharge validity to be unrestricted or return my amount into main balance..
Complaint marked as Resolved Jun 23, 2018
[May 22, 2018] Idea Cellular customer support has been notified about the posted complaint.
Verified SupportIdea Cellular Customer Care's response, May 23, 2018
As per our comunication, we've raised the complaint for your recharge concern under reference number[protected] and you shall hear on the same till 25/05/2018.
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