[Resolved] Idea Cellular — Refund of wrong number idea recharge for rs.200/

Kushwahbs

from Delhi, Delhi

Address:	Bhopal, Madhya Pradesh
Website:	www.consumercomplaints.in

Yesterday (03/03/2017) at around 7.15pm, i got recharged my prepaid idea no. [protected] for rs.200/ but by mistake last digit of my number wrongly written 49 instead of 79. (Wrong no.[protected]) while my correct no, is [protected].
Recharge transaction id:[protected], recharge shop and place: shri sai garments, opposite bhopal main railway station, station road, bhopal m. P.
Kindly do the needful and refund or recharge my no. [protected] with the amount of rs. 200/-
If, any other information needed, please contact or mail me on email id: [protected]@gmail.com
B. S. Kushwah
Sagar public school campus, opp. Airport, gandhi nagar bhopal (M. P.) mob.[protected]

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Apr 7, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 04, 2017

Idea Cellular Customer Care's response Hi,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Regards,
Akshay

Verified Support

Mar 04, 2017

Idea Cellular Customer Care's response Hi,

As per your telecon with our customer service associate on 4th March 2017, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Akshay