Idea Cellular — regarding repeated calls from customer care

Address:

Palakkad, Kerala

i just ported from airtel to idea about a month ago. and im really pissed off with the repeated useless customer care calls. yesterday i got a call from customer care service asking me to activate missed call service which i activated by mistake. when i got to know about it i immediately deactivated but today i got a call saying missed call alerts have been deactivated but im charged a sum of Rs.149. i mean its ridiculous why should i even pay for a service which i havent even used for even 5 minutes??? I should not have ported. the executive who called me first time when i was porting was all hands to help me just to port but after that she seemed to be less concerned whenever i call. she says she cant hear properly and she cuts the call or she will say she will call me later. is this the way you behave to a customer!! I just hate this connection. and i cannot pay for what i have not used. if someone is reading this its a big advise from me please do not opt for idea cellular connection. I use docomo, airtel and bsnl connection but never had such a worst experience in less than a months time. never get carried away by the advertisement. it is useless.