Idea Cellular — Reimbursement of security for idea postpaid no.[protected]Up west)

Address:	Meerut, Uttar Pradesh, 250004
Website:	www.ideacellular.com

This is with regard to request reimbursement of my security deposit with idea cellular (Up west) for my postpaid mobile no. [protected].

Despite my repeated request for re-reimbursement of security deposit by mail and a numerous occasions that i have visited idea office, university road, meerut branch for issuing a cheque for security amount on my name, i have not received any positive reply.

Fyi, a cheque for re-imbursement of security amount was sent to me last year but i was not available in india during that time as self being an nre customer.

Then on visiting the idea office, university road branch (Meerrut), in august last year, i had submitted the details and copies of my nro a/c for the purpose of neft, but same could not happen as the neft could not be done on an nre or nro account or on my wive's name. I do not have a normal resident saving account.

The office further informed me in dec 2016, that they could possibly try to re-send the cheque on my postal address as there is no other option.

Now after re-visiting the branch on numerous occasions i've been told that i will get a reply on email.
You can refer to the trail of mails that i have tried sending to the idea office-meerut, but nobody seems to be interested in replying.

On 17th jun, i personally went to the idea office again and requested for an explanation, but the executive told me that her seniors were on leave and she could not do much on the issue.

Though the security deposit is a considerably small amount of about rs. 2000, but that money was kept as a security deposit which should be returned to the customer after surrendering the number specially when the customer has never been late in payment of your dues or has been a defaulter for no reason.

May i request you to please look into the matter and assist in getting my security deposit reimbursement.

Nitin pathak
+91-[protected]
Email: [protected]@gmail.com