[Resolved]  Idea Cellular — sbi credit card - rs 20000.. fraud transaction..!!

Address:Mumbai City, Maharashtra

Dear sir,

This happened today 21/09/2017, when i got a call from mobile no, [[protected]] where a lady said we are calling from sbi credit card and she asked the credit card details for the purpose of issuing a fresh card and updating my reward points in the new card. I gave the card number and she asked the cvv and argued not to give otp. But i convinced as i got the sms stating reward points have been transferred to the account. When i checked the sms the transaction has already been completed.

Please request you to help me on this matter to get back the amount.

Card details :

Sbi bank ([[protected]])

Rs.5000.00 was spent on your sbi card no. Ending xx5552 at idea cell-billdesk on 21 sep 17. Remaining credit limit: rs.0.00.

Rs.5000.00 was spent on your sbi card no. Ending xx7268 at idea cell-billdesk on 21 sep 17 remaining credit limit: rs.0.00

Rs.5000.00 was spent on your sbi card no. Ending xx7268 at idea cell-billdesk on 21 sep 17 remaining credit limit: rs.0.00

Rs.5000.00 was spent on your sbi card no. Ending xx7268 at idea cell-billdesk on 21 sep 17 remaining credit limit: rs.0.00

All the transactions are under settlement
Date description type amount spent (Rs.)
21/09/2017 idea cell-billdesk mumbai in 5, 000
21/09/2017 idea cell-billdesk mumbai in 5, 000

Please do the needful so that the frauds do not get the money
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Oct 27, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Sep 21, 2017
Updated by bhanuchary
All the transactions are under settlement
Date Description Type Amount Spent (Rs.)
21/09/2017 IDEA CELL-BILLDESK MUMBAI IN 5, 000
21/09/2017 IDEA CELL-BILLDESK MUMBAI IN 5, 000
21/09/2017 IDEA CELL-BILLDESK MUMBAI IN 5, 000
21/09/2017 IDEA CELL-BILLDESK MUMBAI IN 5, 000
Verified Support
Sep 26, 2017
Idea Cellular Customer Care's response
Dear Customer,

We would like to inform you not to share or confirm any bank details with anyone, even the payment is from Idea the concern is not from Idea. We suggest you to file a FIR against the same.

Regards,
Lakshmi.
Complaint comments 

Comments

You've Been Scammed !
Never share card number, CVV or OTP or any other bank related details to anyone.
Bank will never ask for card number, CVV or OTP.

Report this incidence to report.[protected]@sbi.co.in

also go through this website : https://www.sbi.co.in/portal/documents/44978/51178/Alert+Notice.pdf/f705ae45-8af...
You've Been Scammed !
Never share card number, CVV or OTP or any other bank related details to anyone.
Bank will never ask for card number, CVV or OTP.

Report this incidence to report.[protected]@sbi.co.in
bhanuchary's [Complaint's author] reply, Sep 26, 2017
Thanks for your reply..
Yeah..we should nt share OTP to anyone. But on that day, they have all the confidential details of my card including rewards points details. Initially I argued not to disclose the OTP, then the same call was transferred to someother and lot of arguments I was convinced :( and believed that they are from bank only (I got an SMS like rewards points have been successfully for each transaction also.) It seems they are very planned scammers.

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