[Resolved]  Idea Cellular — security deposit not refunded after porting out

Address:182101

Sir, myself deepak kumar. I had an idea postpaid sim, got ported out recently on 08/08/17 to airtel. My concern is regarding security deposit of (Rs.150/-) and last payment with idea of (Rs. -119/-) which yet to be paid. I visited the idea store after got ported out and told to wait for 90 days as the money will get refund automatically by cheque to my mailing address. But till the date it has not done. I have attached my last bill with idea dated 01/09/17. Pls find it.
A/c no:[protected]
Mob :[protected]
Email: [protected]@gmail.com
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Jan 5, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2017
Idea Cellular Customer Care's response
Dear Customer,

Sorry for the inconveniences, as i checked in system that your security amount has dispatched from our side.so please visit the idea store for further assistance.Then also if you facing any issue then you can tweet us back.

Regards,
Hitesh
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