Idea Cellular Services — Again asking for money for mobile bill payment what i have already paid | |||
My name is chaman bisen, i had a mobile connection no. [protected].And i paid due amount of rs 1699 by internet banking.And communication id for this transaction is 95196517.And reference number eici[protected].And i clearly told them to closed this number for always.And i recorded this communication.She told me to just pay the bill and email the payment reference number and just say that you don, t want this number to continue.So after paying the bill i mailed it to [protected]@gmail.com.Now after this time on 8th april 2016 i got a call from some one telling that you have to call mr vishal mehta an advocate from delhi because there is been a case pending against you.So i did call mr vishal he told me that there is a payment of rs 554 so you have to pay or you will have to come down to delhi and police will take 3 days of police remand to you.So i sadi will go to consumer forum for this.So kindly give me justice; my name is Chaman bisen Mob no: [protected], [protected]. Was this information helpful? | |||
Idea Cellular customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
As per your telecon with our customer service associate on 17th April 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 17th April 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.
Thanks & Regards,
Customer Care, Idea Cellular