[Resolved] Idea Cellular — skillderby game service | |||
Even i had to face this issue on 8th august and 30august i. E, last month. On 8th august i was charged rs. 35 and when i called customer care they said i activated skillderby gaming service at 6:03am that day. I was sleeping after i kept my phone in a shelf. I called them at 9:07am and finally they have refunded. On august 30th day before yesterday at 10:31pm i opened google to check some info and there it goes i was again charged rs. 35 for the same skillderby gaming service and when i called the customer care at 10:34pm some # from customer care by name t. Avinash from hyderabad was so rude. Was unhappy with the wrong charge but reckless behavior by that executive. Even now when i opened google and typed the game name it shows idea and the game name, i got message from 53400 saying game is activated and charged and when i reply to stop the service to 155223 it shows reliance. Where the heck did reliance come from in! Dea network. People are busy with their daily life and won't check balance but there is a limit for begging, Was this information helpful? | |||
Oct 10, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Sep 03, 2017 Idea Cellular Customer Care's response Hi, As checked, your vas service deactivation request is initiated and completed. Regards, Simranjeet Arora. | |||
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