[Resolved]  Idea Cellular — Stop irritating pop up flash messages

Address:Ujjain, Madhya Pradesh, 456010

I am an idea customer. As soon as I activate an idea data pack on my android phone every kind of processing or so stops on my phone screen when the same irritating pop up flash message (photo attached) appears every 10 seconds and I have no other option than to tap OK on it every time. I am so much irritated that I have started avoiding activating data pack in my idea sim.
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Apr 6, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2017
Idea Cellular Customer Care's response
Hi Twinkle,

We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.

Regards,
Akshay
Verified Support
Mar 01, 2017
Idea Cellular Customer Care's response
Hi Twinkle,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Abhijit
Mar 01, 2017
Updated by Twinkle Porwal
Sir my problem is intact.The screenshot of the flash notification is being again shared by me here. That notification covers and hangs my Micromax android phone screen and appears every 10 seconds as soon as o activate idea data pack.

Verified Support
Mar 02, 2017
Idea Cellular Customer Care's response
Hi Twinkle,

As per your telecon with our customer service associate on 2nd March 2017, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Suhas
Complaint comments 

Comments

Dear Sir,

I using idea sim card no. [protected], please I want incoming & outgoing call details in my email Id. akhilesh.pradhan.[protected]@gmail.com

Thanks & regard
Akhileah pradhan
Idea Cellular Customer Care's response, Mar 1, 2017
Verified Support
Hi Akhileah,

Call details require validation of your details. Thus, we request you to contact customer care by dialing 12345 from your Idea mobile or write to email desk at [email protected]. If your email ID is registered with us, you may also send SMS as Ebill<space>first 3 alphabets of the month for which Prepaid invoice is required to 12345 and the soft copy of invoice will be sent on your registered email ID free of cost. To update your email ID please send SMS as EMAILID<space>Email address to 12345.

Regards,
Abhijit

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