[Resolved] Idea Cellular — unverified activation of skillderby gaming application | |
Today on 31st, august, 2017, is the 10th disappointing event when i woke up to check the message received on my phone and found that again the so called alien service skillderby is activated. I am very much annoyed by this. I am using two other networks: airtel and vodafone as well but never came across such situation even once, that i am experiencing with idea for the 10th time. I googled to find that the other customers have also become victims of the fraud as well. I would call it a sheer loot. Never expected it from idea. Just because no one is purchasing this service that you jointly launched with acotel, it doesn't mean your company has right to autonomously activate it on customers' phone without confirmation. Definitely i am going to switch to airtel or vodafone. I am tired of calling your customer service again and again to deactivate service and refund. Was this information helpful? | |
Oct 22, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Sep 02, 2017 Idea Cellular Customer Care's response Hi, As checked, vas service deactivation request is initiated and completed.amount will be refunded shortly. Regards, Simranjeet Arora. | |
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I'm calling 5times costumer care but no response, and call was disconnected, costumer service is took bad, my number [protected]
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