[Resolved]  Idea Cellular — upc code not being generated

I too have the same issue.. I have been getting the same message for last ten day I have been trying to port out..both the customer care and the store are clue less about it

I am also facing exactly the same issue. The hacks that the Idea customer care representative suggested me did not fix the issue.

Hi there. I too am facing the same issue. Tried multiple times.
UPC cannot be generated as the mobile number is not configured. Please contact your service provider for further assistance.

UPC cannot be generated as the mobile number is not configured. Please contact your service provider for further assistance.

I am getting this message.[protected]

Getting the same issue. UPC code cannot be generated for idea. Facing this issue since last 15 days but customer support is not helping at all. Sent multiple mails and visited the store many times but they have no solution.

I am able to generate UPC for Jio and Airtel. But i cannot generate UPC for Idea.

Even I am facing the same issue. Upc code cannot be generated.
My number is [protected]

I want to port my number from Idea but getting the following message

UPC cannot be generated as the mobile number is not configured. Please contact your service provider for further assistance.

Please provide a solution to what I should do to port.

The same issue as porting code I am not able to receive,

UPC cannot be generated as the mobile number is not configured. Please contact your service provider for further assistance.

My mobile no is [protected].

Please help me out.

Getting the same issue. UPC code cannot be generated for idea. Facing this issue since last 1 month but customer support is not helping at all. Every time customer care saying try after 4 hours. Sent multiple mails and visited the store many times but no luck and no solution

Idea doesn't even deserve 1 Star.

My mobile number is [protected] and I am a user of idea service in Delhi/NCR circle.

I am also facing so many issues with Idea networks and has raised many complaints to idea as well. Last time when I tried PORTing Idea customer Center guys told me to wait for 1 week the signals will get better and it happened 2 months back.
Now when I am trying to port the network again it says "UPC cannot be generated as the mobile number is not configured. Please contact service provider". I have attached screenshot as well.
I have been Idea customer from last 2 years and how can it say this when I told them I want to port.
I tried with customer care, no resolution.
This is really frustrating as currently, I am in a situation like when I am going to IDEA they are saying wait for some time and when I am trying to port It says not registered and this all happening when I am struggling for calls to receive and dial.
I have been using this number from the last 8 years so can't ever change.
Last option I am left with is Consumer Compaints portal. Hope this will help me.

The same issue as porting code I am not able to receive,

UPC cannot be generated as the mobile number is not configured. Please contact your service provider for further assistance.

My mobile no is [protected]

Even I have same problem kindly resolve.

My number is [protected] and is in Maharashtra circle and I am facing the same issue from the past 1 month. The customer care support and the idea store executives are useless as they keep giving the same reason “issue exists currently. Try again after 4 hours”.
I have been using this number for the past 3 years and I cannot change it now.

I am facing same issue for My Idea Number [protected] since December 2019.

I also facing the same issue in Up west

Same with mobile number [protected]

Alternate number - [protected]

Please resolve this immediately.

i am aplying to mobile number portability
Because of network problem. In my locality network coverage very bad.when I sent message for port everytime I got same reply. I have already contacted customer care multiple times and they are giving me same reply that they have forwarded the complaint to seniors and I need to wait for 24 hours for the issue getting fixed. They are telling me this since last two months, and I am fed up. Please solve the issue ASAP
.these message shown evertime when we sms on 1900
Plz solve my problem
Upc cannot be generated for the reasons: (1) there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

I am applying to mobile number portability
because of network problem. In my locality network coverage is very bad. When I had sent message for port everytime I got same reply. I have already contacted customer care multiple times and they are giving me same reply that they have forwarded the complaint to seniors and I need to wait for 24 hours for the issue getting fixed. They are telling me this since last two months, and I am fed up. (Please solve the issue ASAP)
This message is shown everytime when I sms on 1900
Upc cannot be generated for the reasons: (1) there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.