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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
Complaints 16713
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Idea Cellular reviews & complaints page 98

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S
Sushruth Hebbale
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

voice drop

Voice is being dropped and not able to speak and hear continuously from last two days.
We can hear the voice of the speaker for only fee seconds continuously and it will be broken for some time.
Hence, it is difficult for any user to talk in a single flow .
We are seeing this issue in Hosa Road, Bangalore.
Please resolve it ASAP. It is not a good experience now....
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పెంచల్ రెడ్డి టి.వై
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incoming calls validity expired

Hi,
I am not able to receive incoming calls on my idea number and not able to call customer care on 12345 and 198 numbers.
How can i re activate incoming services on my number.?
Do we have any plans to recharge?
Please let me know some clear steps an how to contact customer care.?
Recently i have done 50 rupees recharge and my account balance shows 36 rupees....
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P
Pratik Bilonikar
from Daund, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge inactive

I was 300mb's left on internet balance so i chose to make a recharge of 250 rs, 1.5. Gb/month. My money got deducted and recharge was also successful but since then i am not able to use idea internet. Yes i tried to restart my phone, turned on and off flight mode, tried to remove sim and re inserted but nothing works. If any solution you have please help me....
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A
Adix2936
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

did not received recharge benefit

On 11th Dec 2019 I have recharged with 50 Rs, According to rules if I will recharge more than 35 then I will get 28 days extension on outgoing calls. But next day I got message 24 rs is deducted from account to increase 14 days outgoing validity. Today(23 Dec 2019) I get message 24 will be deducted on 25 Nov 2019 to increase 14 days outgoing calls validity....
+2 photos
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B
Bailwal
from Aligarh, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network problem in calling and data network

Address:SHAKTI VIHAR COLONY GAURAKHPUR CHOK ARCEDIA GRANT PREMNAGAR DEHRADUN, Dehradun, Uttarakhand, 248007

I am using three Idea's cellular Numbers at Gaurakhpur barowala Premnagar Dehradun. there is a problem during make a call to any network for last two weeks (not clear voice) and speed of 4G data network also.
please rectify this problem at the earlist.My contact No is [protected], [protected]...
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M
Mzhar
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balanced with 50 rs but validity is not extended

Address:431122

Sir, i balanced with 50 rs to my number of idea card which has 60 rs balance but the validity is ended. That's why i recharge of 50 rs but my validity is not extended only idea deduct the tax and add 38 to main balanced. Now my idea number has 99 rupees with no validity.
I complaint to customer care that please extend my validity by cutting 49 rs recharge from main balanced 99 rs. But she denied is told me this service is closed....
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A
Abhijit Hingmire
from Solapur, Maharashtra
Oct 10, 2021
This thread was updated on Oct 10, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

upc code not being generated

Address:413004

Hello,
I am user of idea service in maharashtra circle.

I am trying to port out from idea, i tried many times, but i receive message
"upc cannot be generated as the mobile number is not configured. Please contact service provider"

I tried with customer care and visit to store many times, no resolution.

During the same time, i was able to get upc code for my another number, i was...
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M
mayankgandhi2
from Badnawar, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea store at mandsaur 458001 not working properly.

Address:Mandsaur, Madhya Pradesh, 458001

The idea store located at mandsaur (Pin: 458001) need a new man. Hemendra dixit at idea store is not doing my job. I have been asking him to convert 2 postpaid numbers to prepaid and he says that his idea website login details needs to be reset. He has been saying that for about 2 months. And i have been visiting him for regularly for the same. He just don't want to do it i guess. He has been refusing some customers and accepting some....
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A
Angom Malem
from Vettavalam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance deducted without any reason for cricket updates

Address:House no 19,, Khurai Thoidingjam Leikai,, Ukhrul Road,, Lamlong Post Office, Imphal East., Imphal East, Manipur, 795001

I got a message from 51998. Quoting "cricket score: india vs west indies, 2nd odi: india won by 107 runs. West indies - 280 (43.3 overs) india - 387/5 (50 overs)
Dear customer, you have been charged rs. 3.00 and your current balance is 4.45."
I have never activated any services from my end. My phone no is +91-[protected] which is an idea no at the moment....
+1 photos
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M
Manasa Yashu
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim is dead and I want the sim with same mobile number

My idea sim is dead while i am still using it. It's been two days that i have realized that my sim is dead and when i went to nearby idea showroom, they said that i can't get sim card with same mobile number. I want to know whether it is possible to take sim with same mobile number of dead sim or not. I want to know what's the problem as quickly as possible....
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H
Harish Vangara
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vas charges being charged inspite of telling not to several times.

Address:500072

Name: harish vangara
Phone no.

This is i think fifth time i'm raising a complaint regarding caller tunes accidental activation from your end. I raised similar complaints from past three months consecutively.

Still i got a bill regarding the same for this month.
I have to take serious action against this.
You cannot make me pay for the services i do not want.
You may check records....
+1 photos
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R
Raj Subhash
from Nizamabad, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim exchange my old number

I lost my number [protected]
My name is raj subhash
S/o hanmanth reddy
I was blocked my number 2 months back.
I brought my number for 2000/-. I tried calling customer too many times to resolve my issue on taking my sim. There was less time.
When i go to store there was an issue for my sim exchange. There was no time with in 15 days my sim validity will expire.
199 premium number validation failed...
+1 photos
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A
anil@777
from Kolkata, West Bengal
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isd refund

Address:Nagpur, Maharashtra, 440008

Dear sir,

We have complaint against Idea cellular Ltd Nagpur Maharashtra for non refunding of our isd deposit amount which is not refunded by Idea till now. we are writing email from last 1 year and they are not sending our cheque nor any neft in our given account. They just wrote us fake emails each time and their representatives also not entertained our complaint. we have attached all receipts of payments with this complaint...
+5 photos
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A
Aditya Poddar
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my refund not yet processed

Address:1C, E block Spring Valley phase2, Lower Bardwan Compound, Near MRPOC, Ranchi, Jharkhand, 834001

My number [protected] was converted from postpaid to prepaid 6 months ago for which my refund of security deposit hasn't yet been processed. I was assured of refund within 90 days but it's been more than 6 months. Location; ranchi. I have visited store at plaza chowk ranchi more than 6 times but they always ask to come in a week and say that they have mailed the ho but response is not coming....
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U
Upasna Siwach
from Ambala, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea data service

I have taken a 84 days plan in rs. 398 on 27 november 2019. Idea internet is not working. Worst internet service. I would never use it again and never recommend anyone to use it. It is pathetic and it is not the first time. It has been going on since long time. No improvement in idea internet services and it is really really bad. Idea service providers are continuously assuring for improvement in their service by frequent massages but actually...
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S
Sharad Bagul
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to send port message from my idea number

Address:Vidya Nagar lane 2, Pimple Gurav, Pune, Maharashtra, 411061

Tried to send port message to 1900 from my idea number [protected] by using format port to port to airtel. How ever the messages are not being sent, it shows sending failed. I have tested sending messages to other numbers and it works but messages sent to 1900 are being blocked. I have talked to idea customer care who repeatedly states that they couldnt find any reasons why port messages wouldnt be delivered. Please help...
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D
dugyala raju
from Eluru, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim card rejected problem

Address:(M)chinthapally, (vi):-nasarlapally, Nalgonda, Andhra Pradesh, 508250

I have maintain main balance&validity also here
but my sim card regected, I'm feeling so sad,
not respond the supervisor "ramya" I'm feeling so sad. Please recover to my sim, I want my sim card,
my sim card rejected but costomer saying not rejected your sim card please go to the idea office, pay the money and take replacement your sim card. but the I'm asking why rejected my sim card, I want my sim card, please replacement...
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R
Rudra1017
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

call and sms history

Respected sir/madam, i want my call and sms complete history because i needed it very much because of a personal and problematic reason. If i will not get them then i will be in a great problem.
So sir please kindly draw your kind notice here because sir this problem seems small but it can destroy my life and respect everything. I will not able to prove myself right which can effect my life very much. So sir please solve my problem...
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N
Nari Lakshmi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in service in postpaid to prepaid migration

Address:Annamaria circle, Chittoor, Andhra Pradesh, 517501

I, g lakshmi naresh, working as bank manager. We requested at idea showroom annamaiah circle, tirupati, for post paid to prepaid conversion of my sim on 4 th december, 2019. So far there is no progress by the show room. What is the procedure to get prepaid sim for my post paid mobile no. Whom i could contact for this. Please look into my issue. The show room people are saying contact customer care. But the customer care people are saying...
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S
shilpa DS
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deduction

Address:Jp nagar bangalore 76 ., 560076

Hi my name is shilpa, form bangalore.
I have done my mobile recharge on 03/12/2019 at 7:54am, but the thing is the recharge was failed but my amount got deducted from my account.
Order id is - indrc[protected].
It's almost 10 days till now i didn't get my amount back or recharge.
Please help me and return my amount.
As soon as possible return my amount....
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