[Resolved]  Idea Cellular — Very very poor network at venkatagiri jubilee hills

Address:

Hyderabad, Andhra Pradesh, 500045

Idea team,

I ported from vodafone to idea due to poor vodafone network and expected a good n/w from idea. But things are too worse after porting to idea. Very very poor network at my home and not able to receive any calls also

I lodged a complaint on july 3rd with c1-[protected]. They promised me to resolve the issue on or before 7/7/2017 02 : 13 (Including time).

Somebody from idea came to my home and verified the signal strength and they confirmed that 0 signal at my home. Then on july 7th somebody from idea called and informed me that, this issue will take some time

I again called to idea on july 13th, just to recheck the status of my complaing. But unfortunately, they closed my complaint. (This is absolutely wrong, how can idea associates close the complaint with resolving / informing customer. How can you get age of complaint if you close without resolve the issue.

And i sent an email on july 12th to 'hcore2. [protected]@idea. Adityabirla.com' but they are not respondng to my mail

On july 13th when i called to cc, they registered one more complaint and asking for 30 days time to resolve this.

How can i live with this problem for next 30 days??

Why cant you install a booster at my home until issue resolves?

Why this kind of ignorance from idea management?