[Resolved] Idea Cellular — Worst service in customer support & i think he is 100% fraud | |||
Dear sir, My name is Arun my idea post paid number is [protected] - I would like to change my mobile number post paid to pre paid . So i will contact your all idea shoroom in Coimbatore . But not any one response - all showroom people has saying that pl change your network to airtel or vodafone . So i will given portel request to vodafone . First I will ask your Idea showroom what is my unbilled amount for my number [protected] - He saying that Rs. 367/- i will pay Rs. 400/- than again one time to given request to vodafone - but again today one time has rejected - i will contact your customer care - He is ask for my [protected] bill payment also - i would like to change my [protected] number only change in other network but your customer care officer like i will change my to number to other network - So I will dicided to change my two number to other network - your coustomer care ex will say that outstanding amount is rs. 400 Apx - will pay tom Rs . 600/- will change immediate to other network . Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||
4 Comments | |||
Comments
Dear Customer,
We regret the inconvenience caused to you. We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
We regret the inconvenience caused to you. We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
As per your telecon with our customer service associate on 24 September 2014, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 24 September 2014, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
still this complaint is there ... Pl clear this issue at the earliest ..
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We deeply regret the inconvenience. We have your contact details. Please give us some time so that we can get in touch with you and discuss your concern.
Thanks & Regards,
Customer Care, Idea Cellular