[Resolved]  Idea Cellular — wrong information given while taking connection and i am not able to use 4g.

Address:

400701

Hello all,

My mobile no :[protected]

I had done mnp from airtel prepaid to idea postpaid executive told me about offer 299 (For 6 months) which includes 1gb/daily for 4g, unlimited national/local calls. Sales executive used different address not mine and activated my sim
I live in ghansoli executive my plan got activated on 28 jully. I never got 4g network on my redmi note 4 phone. I told him he said tower expansion is going on in you area i waited 2 months i visited idea store nearby ghansoli store
They said 4g will not work on my phone as its 1800 bandwidth.
I get only 2g network its ridiculous.

I have another idea prepaid sim on which i can use 3g it works good. When i said i want to convert to prepaid store execute said you have to wait 90 days then i can do.

Idea postpaid prepaid is fine as it give me attest 3g coverage even call quality is poor in my home i don't get coverage i stay in good a
I want solution otherwise i will stop al idea service even prepaid and postpaid and go with some good operator.