Idea Cellular — Wrong mobile number recharge reversal

Website:

www.ideacellular.com

Dear sir,

I have recharged for rs. 449/- on 21/08/2020 through paytm app with below reference number.

Ref no: onr[protected]
Wrong mobile number : [removed]
Correct mobile number : [removed]
Date & time of transaction: 21/08/2020 @ 02:23 am.

I have called the customer care to reverse the recharge and transfer the recharge to the correct number. No one is ready to listen and help me in this regard.

Is it always the case that no one will ever make any mistake while recharging or you don't care to resolve such issues?

Please assist.

If i don't get proper response, i might have to approach consumer court to get justice in this case.

Thanks,
Pratik