[Resolved] Idea Cellular — Wrong Promise | |||
Hi All, This is inform you that i have port my Number ([protected]) Vodafone to Idea on 20th July and the plan was Rs 899 via dealer a9cellularinc. As per your executive in the plan you are giving (400 min local + National + 4GB 3G data the 2G unlimited + 200 local SMS etc) then today my number has been Activated then i see NO 3G DATA in this plan. I had a word with your executive regarding plan before Verification he told me (Jo Plan bola tha wohi mele ga app verification karwao jo bolte hai yes kro ) i called on 59059 number for verification and verified the number then i checked plan has been changed with NO 3G data . Why this type wrong communication by your end. I have all the number and email ID ( [protected]@gmail.com) where i was sent my profs. I want the same plan at any cost otherwise i will raise to complaint to consumer court. Please check the screenshot and if you want i will send you whatsapp history mobile numbers. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
We wish to inform you that your complaint for bill plan has been resolved. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We wish to inform you that your complaint for bill plan has been resolved. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We wish to affirm that your concern has been acknowledged and your complaint for sales has already been initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular