[Resolved]  Idea Cellular — xyz

Address:110066

मैने आइडिया पोस्‍टपेड कनेक्‍शन जनवरी 2018 में लिया था जिसका नम्‍बर [protected] है। लेकिन उपयोग न होने के कारण मैंनेे इसे बंद करवाने के लिए आडिया केयर (मुनिरका नई दिल्‍ली-67) में बात की। जहाॅॅ पर हर बार एक नया बहाना बनाकर हीला-हवाली की जा रही है।अब तक मैं 5 चक्‍कर लगा चुका हूॅ पर अभी भी कभी सर्वर डाउन, कस्‍टरमर केयर लाइन काम न करना, 90 दिनों की कम समयवाधि का कनेक्श्‍ान, नए बिल का जनरेट होना आदि बहाने बनाकर जान-बूूूझकर बिल में बढोतरी करने का प्रयास किया जा रहा है जो कि नियमों का उल्‍लघंन है। कृपया इस विषय पर ध्‍यानवलोकन कर समस्‍या का निवारण करने का प्रयास करें नही तो अन्‍य विकल्‍पों पर विचार किया जा सकता है।

आपके जवाब का प्रतीक्षा में
एक परेशान आइडिया ग्राहक
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May 25, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Apr 24, 2018
Idea Cellular Customer Care's response
Dear Customer,

Sorry for the inconvenience caused. We've forwarded your concern to the respective team, our concerned team will get in touch with you for the same.

Regards,
Lavina
Complaint comments 

Comments

I got a call from a number-[protected] to port my number into idea postpaid.

I denied to do so then she started using abusive word on call and disconnected.

Please take immediate action on this.
Idea Cellular Customer Care's response, Apr 24, 2018
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your contact number on which you've received the call along with the person/ executive name who called you from the provided contact number to assist you further.

Regards,
Lavina
Dear Sir,

Pls, Close my Idea Sim, Because I have Lost my Mobile.
So, Pls, close my sim otherwise missuse my sim I have not responsible for this. My Detail's are given bellow.

Name - DASHRATH HANSDA.
Mobile No -[protected] [close sim]
Idea Cellular Customer Care's response, Apr 24, 2018
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your alternate contact number to reach you for the sim barring concern of the mentioned number. However, you can also visit to the nearest My Idea Store along with your valid document to place the request and to avail the new sim card for the same number.

Refer to the below given link for the nearest My Idea Store,
http://www.ideacellular.com/customer-care/need-help/locate-idea-store?cid=bihar-jharkhand

Regards,
Lavina
My idea aim is not getting signals from today.
Idea Cellular Customer Care's response, Apr 24, 2018
Verified Support
Dear Customer,

Apologies for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue along with your alternate contact number.

Regards,
Lavina
Hi..Sir I am complaining 3rd time about poor or weak network signal...Now days while we r trying to calling network shows conjectio ...What d hell...We.r ported it from airtel to idea..But now days we r thinking to switch it reliance jio or airtel back..
Idea Cellular Customer Care's response, Apr 24, 2018
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Lavina

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