[Resolved]  Idea Celluler — poor 3g network

Address:41103

I recharged 3g plan of rs.402 1gb per day for 84 days more than 35 days before. But i am not getting even 2g speed. Not able to open google page before 1 am. My idea no is [protected]. There is no issues in my phone or area network. Able to voice call properly. Only problem is the internet network. I feel like cheated as my money is wasted. I am getting good speed in other network like airtel using the same phone and in the same area. Really really frustrated now. Why trai or india govt is not inspecting their speed or not taking any action?
Plz look out the issue and provide me the proper 3g speed for which i paid.
Alt no: [protected]
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Oct 17, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2017
Idea Cellular Customer Care's response
Hi,

As checked, your concern is initiate with us.please find service request number[protected].we will get back to you.

Regards,
Simranjeet Arora.
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