[Resolved] Idea Money — Regarding online transaction to Idea Money by misusing my Debit Card

lavs_16

from Chennai, Tamil Nadu

Address:

600101

Dear Sir/Maam

This is regarding my debit card misuse by an unknown person who has transacted my money of Rs 19, 001 to your IDea money on 27 Mar 16 by 4:06 pm from my ICICI Savings A/C:[protected]. We have made a complaint to ICICI Bank as well as to the Commissioner of Police, Tamil Nadu. Kindly Check this issue out and do the necessary action in order to revert my money back.

Thanks in advance

Yours sincerely
B Lavanya
[protected]

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May 7, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Apr 05, 2017

Idea Cellular Customer Care's response Hi Lavanya,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Regards,
Abhijit

Verified Support

Apr 06, 2017

Idea Cellular Customer Care's response Hi Lavanya,

We were unable to get in touch on the numbers given by you, please provide a date and time more convenient to you for us to have your issue resolved.

Regards,
Vishal