Idp Ielts — Non-committal on the release of results held on 25th june 2016

 
3 Reviews
Thane, Thane District, Maharashtra, India
 Shrikrishna Naik
I had attended the test for general category on 25th june 2016 from the exam center in mumbai, the result of which was anticipated on 8th july, 2016. On the day of the result, i received a mail that my result was withheld for investigation.

On an enquiry with your central call center, i was surprised at the insensitivity shown by the call center team when they said that they cannot commit on the date by which results would be declared. I asked for a commitment on the rime, there was no response.

I intend to move to australia and hence had appeared for this exam. There is a real urgency in my case as i will be crossing the prescribed age limit this year. Hence the urgency.

I would request your good self to look into my case and assist me in expediting the matter.

My details are as below

1. Name :- shrikrishna jairam naik
2. Passport no :- h6745348
3. D. O. B :- 30/09/1973

Thanking you for your support in advance

Complaint Status


[Jul 12, 2016] IDP IELTS customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

I am also facing the same issue. I called them up and they say we cannot commit on the timelines as to when the invesigation will get over. This is just ridiculous, how can some one act so irresponsibly and what kind of investigations these people are doing with hardly 4 sheets of paper in all.
Same here with me. IDP customer support refuses to commit any date for issuance of results that are withheld. This organisation should have its licence cancelled in India because they are reduced to a money minting agency with zero level of professionalism, honesty and commitment towards the service they are supposed to be delivering. We are paying 11k+ for each test and we don't seem to have the right to know about the test result ! Is this a joke or something?
Anissha Chaudhari's reply, Jan 3, 2019
This is pathetic,

And now my result has been withheld without any time or date. Have you got your issue resolved ??

Anisha Chaudhari

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    Idp Ielts - Non-committal on the release of results held on 25th june 2016