| Address: B1 702, PWO Housing Complex, Sec-43, Gurgaon-122002 |
I have purchased IFB Top Loaded washing machine one month back i.e. on 01.06.2025 from CROMA store, Sector-29, Gurgaon. Details of machine are as under:
Item Code: 308877
Item Description: IFB W/M TL 8KG TL801MB1S BLK 5S(308877)
Serial no.: [protected]T0 | XT:[protected] |
Invoice Number: SLRSI4488377
Order ID: SOA[protected]
Since purchase, i am facing problem that most of the time when we run the machine, it gets stopped after time. On check, it is observed that water is still there in machine. It means that Spin function does not take place.
On complaint in IFB, two times technicians have come and after opening of panel, they do something and machine start functioning. However, within 2-3 days, again same problem appears.
Last time, technician told that if the same problem appears again, we cannot do much.
Being a new machine, i am now fed up and don't want to accept this machine. Please get it replaced by a new machine or refund my money.
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