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IFB Industries Complaints & Reviews

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Updated: May 9, 2026
Complaints 6912
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IFB Industries reviews & complaints page 3

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V
viruyt
Jan 18, 2022
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Burning Smell from back of front washing machine

Address: 1020/2, Annapurna, HDFC Bank lan

We bought Senator VXS 8 kg Front washing machine in October 2021 and in January 2022 it started giving burning smell from back of the machine and all shocks on the machine body.

With service technicians come inn he said the motor is faulty and cannot take the load and needs to be replaced.

I was really surprise, I bought IFB brand with great confidence as it will work more than 10 years with out any trouble...
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M.L.Naidu
from Thane, Maharashtra
Jan 18, 2022
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Washing machine, Drum Replacement Cost

Address: 710-C Wing, 7th Floor, Ostwal Avenue, Ram Nagar, Ramdev Park, Near Cinemax, Mira Road (E), Thane - 401107. Maharahtra.

Hi,

I have purchased IFB Eva Aqua VX 5years back. Few days back machine made big noise and stopped. Registered a complaint with IFB customer care support they sent a service engineer. He said the drum needs to be replaced and it costs Rs.11000/-. This looks too expensive for replacing the drum. Request you to let me know if this is the approved cost of replacing the part by ifb?...
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0mkarp
from Pune Metropolitan Area, Maharashtra
Jan 9, 2022
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IFB TL-RDW 6.5 KG AQUA Washing Machine Motherboard Problem | No satisfactory solution provided till date

Address: Pune
Website: www.ifbappliances.com

We had purchased an IFB TL-RDW 6.5 KG AQUA washing machine back in 2018. Suddenly, in December of 2021, the machine started showcasing multiple problems. So, I called customer care and they didn't raise any complaint or appoint a service engineer but suggested to contact the dealer directly. With that, I contacted the IFB dealer in Pune ([protected]) and raised an issue to them regarding the same on 1st January 2022, following that the technician...
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S
Saranesh S
from Pondicherry, Puducherry
Jan 4, 2022
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Washing machine caught fire while running

Our IFB front load washing machine suddenly caught fire while it was operational.
Luckily we put out the fire before it could spread to other parts of the home. This is a really serious issue and one can think of the consequences if we had left the machine running and went out for a while.
The electronics and the front panel were completely burnt and the machine is clearly beyond repair.
The response from the toll...
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Sannidhi Suresh Kumar
Dec 26, 2021
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Ifb tl- sdr 6.5 kg aqua PCB spare parts not available.

Poor response service team, spare part team and customer care.

I raise a call for system (washing machine) not working dated on 9.12.21. Local service engg visited and confirmed that pcb not working. I told to replace it with new. Service center told me that spare part is not available at that time and they will replace it within 7 days but Till date 26.12.21, the service center berhampur, Spares part bhubneshwar division and...
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prabha e
from Hyderabad, Telangana
Dec 20, 2021
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IFB Industries overcharging - rs 590 charged as service charge for one visit instead of rs 354

Ifb personal visited my home in connection with a service complaint of a washing machine. The receipt of which is attached herewith for your reference. Service charge of rs 590 was paid to him for a single visit which he acknowledged ifb tkt no [protected] dated 20/12/2021, issued in the name of Hadwika Associates on a receipt bearing ifb industries limited.

Thanks & Regards
Prabhakar
[protected]...
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Joseph Jerard
from Chennai, Tamil Nadu
Oct 24, 2021
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IFB Washing Machine - Drum issue within 2years under warranty claiming cost to replace

Address: B1102, B Block, 11th Floor, Radiance Royale, 72/1, Poonamallee High Road, Senneerkuppam, Chennai 600 056.

Dear Sir,

Please note that I had purchased a IFB Washing Machine Senorita AWXS 6.5Kg F/L/T in June 2019 from IFB Point Chennai, India.

It is just about 2 years and the machine is giving huge noise while running.

There is also the issue of hot water vapors coming through the detergent pouring box and unable to use any spin or normal mixed solid mode during washing.

The complaint...
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ravi daga
Oct 2, 2021
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Refund issue

I have purchased 9.5 kg washing machine (surat, nanpura IFB POINT) through my icic credit card. i was told about no cost EMI and cash back offers on my credit card. machine got delivered at my home but did not fit at washing area at my home becoz of its size thats why i have to take smaller size i.e 8 kg machine. machine got fitted and working fine. but until today i didn't get the difference amount (i have paid for 9.5 kg machine but finally...
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Sharang Dev Singh
Sep 16, 2021
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IFB Dishwasher issues not resolved since over a month

Address: Green Park Kathua
Website: www.ifbappliances.com

Our IFB Dishwasher issues have not been resolved since over a month. When the IFB technician visited first he replaced the power switch and charged us Rs.1100/- and told us that the issue is resolved. He gave no bill and didn't even bother to check if the issue has actually been resolved. We later on that day found out that the dishwasher was still showing F9 error. When we complained to IFB call center they told us that the ticket has been...
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Anil 115a1
Aug 24, 2021
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Dishwasher complaint

Address: 115A1 NORTH CIVIL LINES MUZAFFARNAGAR

I purchased a dishwashter of your company from ayush electronic, muzaffarnagar vide bill no 324 dt 10.02.2019 and also extend the warranty upto 15.03.2023. Now i am faching problem (not cleaning neatly) from 2-3 months and i also register complaint on toll free number. After visiting problem still not resolve. Now recently i have again lodged on 14.08.2021 and request for sr. Technician vide ticket no [protected] and remind on 19.08.2021 but...
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Address: Pragathi Nagar, Hyderabad - 500090

Hi,

I own a IFB washing machine which stopped working on 27-Jul'21. I have raised a ticket for the same and a technician visited my place on 28th July and confirmed that Machine's motherboard is gone and needs to be replaced.
I asked the technician to place the request for a new Motherboard. He told me that he placed the request and the part would arrive in 3 or 4 days and it would be installed.

Till...
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Ravinder Kumar Kharb
Feb 27, 2021
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Dishwasher not working as expected

Hi Sir/Madam, I bought a dishwasher recently in dec-2020 and got installed around Jan-2021 that to after lots of follow up, now dishwasher is not working as expected as detergent not getting fully diluted and even after complete cycle there is detergent in detergent section and on utensils and I had complained about the same and further one of executive came and shared there is a salt setting issue there and he fixed it however out of curiosity...
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Amol Jayram Gurav
from Delhi, Delhi
Feb 17, 2021
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Require AMC spare part coverage and cost details

Hi,
I have IFB washing machine senorita aqua sx 1000 rpm.
I have annual AMC coverage without without Rubber and Plastic parts.

My machine faced problems so I called customer care.
Technician visited and asked shock absorber is not working and need to replace.
He asked me to provide 2200 for shock absorber. It will not come under AMC.

Could you please provide me spare parts details...
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pallavipankaj219
Nov 26, 2020
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IFB Senorita SX 6kg 1000rpm- Front door glass broken

I own a IFB Senorita SX 6kg 1000rpm. I bought it in May 2013. It has been running well since then. Today I put in some clothes to wash inside the machine at 10:30 am. The door was perfectly intact then.

Then I went back at 12:30 am to add some more clothes before I could start wash cycle and found that a big chunk of glass was missing. And a crack in corner. Later to find that glass has broken and fell inside the wash drum....
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ranjith dadi
Oct 19, 2020
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P 14 error

Address: 16, balaji layout, Naganathapura

Hi,
I am using ifb washingmachine front load. It is showing p 14 error message in display.

May I know what is the reason? And what is the solution for p14 error?

Could you please help me...
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Roy_p
from Bengaluru, Karnataka
Sep 22, 2020
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microwave 23sc3, on 1st july 2020 my ifb microwave (23sc3) stopped working

On 1st july 2020 my ifb microwave (23sc3) stopped working and i was told that the magnetron needs replacing. The manager at the ifb service partner 'aparaa enterprises' in bangalore asked me to take the amc and i wouldn't have to worry for the next 1 year regarding any service or part replacement issues.
I specifically asked him if all service related work and all parts would be covered under this amc and he confirmed....
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Kola Babu
Aug 31, 2020
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washing machine amc refund

Address: 9/65, Urdu School Street, Near BBMP Office,Bommanahalli, Bangalore

Hi team,

I want to complaint ob ifb washing machine services, bangalore. We have purchased amc for my ifb washing machine by paying around 1800rupees and 450 rupees for water coil.. Later my washing machine got repaired and we contacted ifb for their help to fix the issue in the month of april 2020. During lockdown, ifb service guys came almost 10days to check the problem and spoiled my house and went without fixing the problem....
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Aravind Kulkarni
Jun 9, 2020
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Looting the customer in the name of service

We have lodged a complaint on 7/6/2020 via ticket number [protected] as front door of the washing Machine is not getting locked properly. So it's showing some error and it's not starting. The service personal visited the house today and he charged Rs.3195/- (please verify the bill attached) for changing the gasket for the door. The washing Machine is under warranty period and the old gasket is fine. We have enquired about the price of the...
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Arulmurugan S
Jun 9, 2020
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ifb washing machine escalation about service

Address: No.36, First Cross Street Sri Saraswathi Nagar Hasthinapuram

I am complaining about my washing machine service for the past 3 months without proper response from ifb customer care till today. Whenever i raised a complaint after 1 week the ticket is getting closed and asking for the feedback for the service not provided from ifb. This is really bad customer service from ifb and i am frustrated with this kind of poor service which i never had with other service providers. Since the machine is under amc...
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manish_raik
Jan 24, 2020
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stabilizer under warranty with proper warranty card dop to till validity date

Address: 1229 sector 9 ,Gurgaon,, 122001

Dear team,

I purchase a new ifb washing machine stabilizer on 7th sep-18 (Under warranty till 2021 as mention in warranty card) and during the installation when i ask for bill they said for service you can show this warranty card and get the service, now my stabilizer start giving problem then service man mr. Pawan -[protected]
Asking for bill and said we cant give service without bill and your warranty card doesn't...
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