Address: | SSVR Tridax, Varthur, Bengaluru |
I got scammed by IFB employees twice.
First incident - My oven's touch board got complained and requested for a repair. The service man came and repaired the same for a cost. Then he told this is a common issue, if you take AMC all costs will be covered. So I took it for a price of Rs. 2000 which is around 30% of the cost of the oven.
After a few months, the same issue happened again. I emailed customer care and they assigned a ticket to someone. The service man came and told AMC is not valid for the same part. I had to pay him Rs. 960. The service man made a call after that to someone and then I got a message saying your ticket is canceled. So I asked for a receipt and contacted the IFB customer care to know the real price of the product which they didn't even provide.
So I got scammed by IFB and its employees twice. They don't even respond to your queries making me feel the company is aware of this scam. Was this information helpful? |
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