IGL — delay in activating the igl png connection

Address:	New Delhi, Delhi, 110075
Website:	I

We have applied for png in oct 2018 in dwarka, delhi. Meter and pipes installed within a month of application but connection has no supply or technician has to visit to start the service. Despite following thru emails and igl for almost a month now, only getting assurances and no results. People call us but don’t visit to fix and there is no way for to escalate further. Been following up for almost a month now.
One of the worst service ever where customer cannot do anything other than waiting and following up.