| Address: | Ranchi ,Jharkhand |
Dear Sir/Madam,
are a Tax Consultancy Firm, providing the solution for book-keeping and accounting services to the clients. We had purchased your Marg Software vide license no. 1389690 ( MP) version and it is the lifetime free software (Tax Practitioner/CA version).
From the last 10-15 days, we are getting problems from your software i.e. renewal emails, renewal messages and due to this we are facing the problems like software blocked, not working properly, unable to access the data. And we are getting losses due to the said issue.
From the last 10-15 days, we are calling to your customer service desk. But they are rounding things up. We have also sent emails but nothing is resolved. Only we get the emails from your end that "WE ARE CLOSING YOUR TICKET SUCCESSFULLY". Our problem is not resolved yet.
There are some ticket numbers TT[protected], 2491249, TT[protected] etc. which are closed without resolving the issue. Was this information helpful? | 
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