[Resolved]  Indane.co.in — Amount deducted but gas cylinder was not booked

Address:

Ahmedabad, Gujarat, 380054

Dear sir,
I booked gas on 27/Dec/2016 through indane online gas booking service on www.indane.co.in. I tried to do the pre-payment in advance through card. Amount deducted from my account but transaction was not displayed in history and i called up my distributor and he confirmed that they didn't received any request for refilling the cylinder, it was for the amount Rs. 613/-.

We visited our distributor personally on 18-Jan, they sent mail to their management and not seen any action or update on the issue what i am facing.

Please help me to get my money back or adjust the amount in my next booking. Please help me here.

I called up indane CC people also, they asked to check with distributor only.

Consumer No. CX28352312
My Name CPL SVS Reddy
Bank transaction reference number[protected] (paid through ICICI bank)

Thanks,
Sowjanya