Indane — Delay in Supply of Refill

Address:

Palakkad, Kerala

1. I would like to register a complaint against the following LPG Distributor:- Yemkay Gas Agencies Palakkad 2. The following facts are placed before you for your kind consideration:- (a) I had registered my request for supply of refill with Yemkay Gas Agencies through my mobile no. [protected] on 07 Mar 2015. The registration was done by making the call on mobile no. [protected] meant for the same. (b) On enquiry with Yemkay Gas Agencies on 11 Apr 2015 it was informed that the registration done on 07 Mar 2015 was not valid and was asked to register for the refill afresh. (c) Phone calls were made on Yemkay Gas Agencies telephone number[protected] and I was informed that the refill is not being delivered for not linking Aadhar card no. This has also been linked with my Canara Bank Palakkad S B Account. 3. I would also like to submit that I have already handed over copies of my Aadhar card twice in Yemkay Gas Agencies and they have failed to update the details in their record. I am being penalized for the shortcoming in the functioning of Yemkay Gas Agency. I would also like to invite your kind attention to the latest orders issued by Hon’ble Supreme Court of India about the requirement of Aadhar card and it is in contravention of this order the Aadhar card is being insisted by Yemkay Gas Agencies. 4. On perusal of the foregoing, it could be seen that Yemkay Gas Agency is functioning in a way which is arbitrary, against the laid down procedures and also against settled principles of law. 5. I would request your immediate intervention in this matter to address my genuine concern and also to ensure I am not subjected to such harassments in future.