Indane Gas — subsidy transferring to unknown account

Address:

500018

Hi,
My name is gowthami, having gas connecting with sampally gas service (Code[protected] id number [protected].

I have given icici bank details for refund of subsidy but not receiving the same. When i enquired about it they simply saying subsidy has been credited to boi account. I never stepped into boi branch in my life then how could i have an account in boi. And there is no proper information further on it. Asking us to go to boi and check account number. How could i go and ask boi when i do not know and do have nothing.

This is completely fraud which they are doing.. Need your action on it.