Indane — Huge delays in refill cylinder delivery

Address:

Bangalore, Karnataka

Consumer number 62581 (Distributor KK Enterprises, Bangalore). I booked a refill on 11th Feb. It has been more than a month and the refill is not yet delivered. I have tried to call on all the avaiable contact numbers of the dealer. Even on working days, there is no response on the phone. I called on the indane toll free number [protected] to lodge a complaint three times - every time, application was down and so far they have not given me a complaint number. How can consumers be put through such horrible experiences ? The website http://indane.co.in/new_offices.php lists an 8 digit mobile number for escalation - this again is an invalid number. Basically, nobody takes ownership for LPG consumers problems. Need resolution immediately,