Indane — Indane - Refill is not delivered even after one month from booking date

Address: Bangalore, Karnataka

Sir, My consumer id is 44529 (Bangalore). I have booked Refill on 27/12/2014 with a booking reference no. 900527 and cash memo [protected]. But it got cancelled automatically and rebooked. I see using my online account as refill status "Bookings cancelled in DBTL changeover will be automatically rebooked". Till now i have not received refill despite reaching distributor and creating complaints (Docket No. 1779816 and Docket No. 1803118).I'm not sure what else now i can do on this from my side. Now when I try to rebook new cylinder it gives a message "Your booking is already exist in IVRS System. Your Booking No. is [protected] and Booking Date is 03 Jan, 2015 00:00:00". So I’m clueless on what to do next on this. Request you to please guide to resolve this.
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Contact customer [protected] / 155233 care, most of time u will not get connected. All the best

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