[Resolved] Indane — Inordinate delay in getting subsidy credit through bank a/c

[Resolved] Indane — Inordinate delay in getting subsidy credit through bank a/c

S subsidy from Payyannur, Kerala

Sir, I have paid Rs.1176.50/ for gas cylinder supplied on 03/02/2014. Even after two weeks iI have not yet receive my subsidy credit in my SB a/c. While people not register aadhar card and bank account details with indane gas dealers pay only normal amount, those customers who filed aadhar and bank a/c details find too hardship in getting subsidy. Is it a punishment for those who get registered with indane? Also, there is a toll free number given in transparancy portal. It is also too much hard to get connection with those people designated. Even it will take more than 5 - 6 hours after redial again and again. Please arrange more toll free numbers fo customers. Please do the needful to get my subsidy credit without delay further . Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

hari_om

from Rampura, Punjab

Name Hariom, Consumer no. 15200 Air Force Gas agency Halwara Distt - Ludhiana (PB) My consumer no. is linked with my Aadhar No. (with IOCL and my bank A/C both) still I hv not received subsidy against the delivery of LPG cylinder on 17 JAN 2014. Please resolve the problem at the earliest. Feedback is solicited on following e mail id
[protected]@yahoo.com or on my Mobile # [protected]
Thanks

arabinda sen

from Angamali, Kerala

I procured cylinder on 6.2.14 at then current market price. But no subsidy has yet been credited to my bank a/c yet. Incidentally I got subsidy in my bank a/c within 4 days of supply of my first cylinder after linking my Aadhar No. I lodge complaint with Indane's Transparency Portal but without any outcome. On phone call to the requested mobile No of Indane Officer, I only received a curt reply that every one in such position is experiencing delay. The contact helpline No. remains busy for indefinite time and will be beyond your time or patience. I wonder why on complying with Govt notification the consumers will be punished while others not registering their Aadhar No. are left free to get supply at subsidised price without hassle.
My email. [protected]@gmail.com