Indane — LPG Cylinder not delivered

abhis1307

from Delhi, Delhi

Address:

New Delhi, Delhi

Hello My consumer number is 53316, with the distributor Sona Enterprises (code no. 9107302), Vasant Kunj, New Delhi 110070. I had booked a cylinder on 10th March 2015 (ref # 610559). On 11th March I received an Sms that cash memo # [protected] has been generated and shall be delivered shortly. On 12th March 2015 I received an sms that the cylinder has been delivered. WHEREAS in reality there was NO delivery at home. Thereafter I walked in to the distributor, where i was requested to leave the consumer number to a representative and the cylinder will be delivered. I also dialled in to the Indane complaint number where an customer care agent told me that the delivery will happen by Thursday 19th March as sometimes the cash memo are generated in advance. TODAY is 19th March and I have not received the cylinder at home. no delivery of lpg gas is happening for the third time at my place (earlier indane booking ref # 564578, 585186) May I request the Indane officials and customer care cell to look into this immediately.

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Comments

ranjankumarchauhan

from Bengaluru, Karnataka

Customer no CX21611224
Lpg id[protected]
Booking done on 03 May 2015 with reference no 292126 but cylinder not delivered as yet.
Automated mobile service say cylinder was delivered on 16may.
Please look into matter so that i can receive my lpg.

Yr.
Ranjan Kumar Chauhan
[protected]
Email [protected]@gmail. com

s s jammu

from Hyderabad, Telangana

I have booked LPG cylinder booking No. [protected] Dated 30.04.2015. My Dealer is Amar Indane, Raipur-CG. My consumer No. is 4116. Till date the LPG cylinder is not delivered to me.