[Resolved]  Indane — Lpg subsidy not transfer in bank account

Address:East Singhbhum, Jharkhand

Consumer name: Mahuya Chakraborty
Cust I'd 14528
LPG I'd[protected]

Dear sir/ma'am,
Since feb'15 I am not getting LPG subsidy on my account, which was successfully updated in my account. Last year even I got the same in my bank account.
Herewith I am providing you the details of cash memo no along with mentioned subsidy amt on slip, kindly look into this and revert accordingly.
Date cash memo no amt
02/02/15 [protected]. 227/-

20/03/15. [protected]. 233/-

09/06/15. [protected]. 249/-

Till date all of these amt not tranfrd in my account.
Thanks and regards
Mahuya
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Complaint marked as Resolved 
Verified Support
Jul 31, 2015
Indian Oil Corporation [IOC] Customer Care's response
We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
Complaint comments 

Comments

From :- ARUN KUMAR SINGH
Consumer No.- MT01319
Consumer ID - [protected]
Dear Sir,
I am very sorry to inform you that since the starting of the plan in which gas subsidy will transfer in the account of consumer I unable to receive my subsidy in my a/c. I have booked my gas since Feb, 2015 to September 2015 but I did't receive the subsidy.
Although my S B A/C No. [protected], Allahabad Bank, Pathna, IFSC Code - ALLA0210429 is already entered in my Consumer No. but subsidy amount is not being transferred in the account .
I have inquired in the agency but they are not in position to state whether subsidy is not transferred.

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