Indane — Non delivery of Gas cylinder : Booking date 28/04/2015

Address:

Vadodara, Gujarat

Dear Sir, I am having my LPG connection of Indane with Registration No. 142002. Supplier is Divya Gas Agency, Chhani Road Barod. I have booked my refill / cylinder on[protected]. Registration Ref. No. is 258754. As per the sms dated[protected], cash memo [protected] is generated on[protected]. However, Cylinder is not delivered to me till date inspite of lapse of 14 days after booking. This is not for the first time that it is delayed. I never get delivery of gas cylinder before 10 days though the cash memo is generated on next day of booking. Moreover, there are two land line numbers[protected] and[protected]. Whenever we call on these numbers, we never get any response. They never attend the phone calls on these two numbers. Therefore, we never know when it is going to be delivered. You may verify the details of delivery of gas cylinders to my residence and you will observe that it has never been delivered before 10 days of booking whereas it is said that we will get delivery in 2-3 days. I, therefore, request you to look into the matter and inquire about the reality. I have my own doubts that the dealer is making mischief by non delivering the booked cylinders for 15-20 days and selling the same in black. I anticipate your early response in the matter. My Email ID is desai.[protected]@gmail.com My Mobile No, is +[protected]. Yours faithfully, Tarulata Desai consumer No. 142002